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Hill Country Wound Care And Hyperbarics

When a Wound Won't Heal: Starting the Conversation With Your Doctor

If you’ve had a wound for more than two weeks with little to no improvement, it may be time to seek advanced help. But many patients aren’t sure how to bring up wound concerns with their doctor, or they’re told to "give it more time", even when healing has clearly stalled.

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At Hill Country Wound Care & Hyperbarics, we understand how frustrating and confusing this can be. Whether you’re recovering from surgery, dealing with a diabetic foot ulcer, or still experiencing symptoms after cancer treatment, knowing how to speak up and advocate for your health is critical.

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Here’s how to confidently talk to your doctor about non-healing wounds, plus what signs signal it’s time to see a wound care specialist.

1. Know the Signs That Your Wound Isn't Healing

Before your appointment, it helps to understand the difference between normal healing and signs of a chronic wound. You may need to bring these concerns up if you’re experiencing:

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  • A wound that hasn't improved after 14 days

  • Redness that continues to spread

  • Increased drainage, especially if it’s thick or foul-smelling

  • Pain that’s getting worse, not better

  • Tissue that looks black, yellow, or hardened

  • Bleeding from radiation-damaged tissue (such as the rectum or bladder)

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These symptoms may indicate underlying issues like infection, poor circulation, or radiation injury that won’t resolve without specialized treatment.

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Suggested Reading: When Should You Consider Hyperbaric Oxygen Therapy?

Patient speaking with primary care physician about non-healing wound care options. Doctor discussing wound healing concerns with patient in clinic setting.

2. Use Clear Language and Be Specific

Doctors appreciate details. When describing your wound, try to be specific:

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  • "My wound hasn’t closed at all since it started."

  • "There’s a yellowish fluid coming out now."

  • "I’ve had this sore on my heel for 3 weeks with no improvement."

  • "There is bleeding when I go to the bathroom, and I had radiation 2 years ago."

 

By naming symptoms and timelines, you help your doctor understand that this may not be a routine wound and may need a referral to a wound care specialist.

3. Ask the Right Questions

If your wound isn’t healing, here are key questions to ask your doctor:

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  • What might be preventing my wound from healing?

  • Should I see a wound care specialist?

  • Could this be related to circulation, diabetes, or radiation damage?

  • Are there advanced treatments available, like hyperbaric oxygen therapy?

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These questions show that you’re taking an active role in your care and that you’re open to next steps.

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Suggested Reading: Choosing the Right Wound Care Clinic in San Antonio

4. Understand That Referrals Matter

While you don’t always need a referral to see us at Hill Country Wound Care, having one can help speed up the process. If your doctor agrees that your wound needs specialized attention, ask them to send over your records or imaging to our clinic.

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We regularly collaborate with primary care physicians, oncologists, podiatrists, and surgeons to build a seamless care experience for our patients.

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Suggested Reading: Hyperbaric Oxygen Therapy for Radiation Cystitis in San Antonio

5. Don’t Wait to Advocate for Yourself

It can feel intimidating to question your care or ask for a referral, but remember: chronic wounds are serious. The longer you wait, the higher the risk of complications like infection, tissue loss, or hospitalization.

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If you feel like your concerns aren’t being addressed or you’re still waiting after multiple appointments, it’s okay to seek a second opinion or schedule a consultation directly with Hill Country.

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Take the First Step Toward Healing

You don’t need to suffer in silence. If your wound isn’t healing or you’re unsure what to do next, Hill Country Wound Care & Hyperbarics is here to help.

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We offer physician-led, outpatient care across three San Antonio locations with access to advanced treatments like HBOT, wound debridement, and cellular tissue products.

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We offer same-week appointments at:

📍 Live Oak 📍 SW San Antonio 📍 Bulverde

Frequently Asked Questions

Not sure how to talk to your doctor about a wound that isn’t healing? You’re not alone. Many patients in San Antonio wait too long to seek advanced care simply because they don’t know when, or how, to bring up their concerns. At Hill Country Wound Care & Hyperbarics, we believe that advocating for your health starts with knowing what questions to ask and what symptoms to watch for.

 

These FAQs are designed to help you start the conversation with confidence. Whether you're dealing with a diabetic foot ulcer, a radiation-related wound, or a surgical site that won’t close, this guide gives you the tools to speak up, ask the right questions, and get the care you deserve, without delay.

  • If your wound hasn't shown signs of healing in two weeks, is painful, draining, or shows signs of infection, you may need to see a wound care specialist.

  • Bring photos of your wound (if possible), a list of current medications, and a timeline of when the wound started and how it has progressed.

  • Yes, in most cases. Hill Country Wound Care accepts both referred and self-referred patients.

  • Diabetic ulcers, radiation injuries (like proctitis or cystitis), pressure sores, surgical wounds, and traumatic injuries may all need advanced treatment.

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